You can scan a QR code with your internet enabled smart device for contactless queueing. QR Codes are displayed outside each office and at the reception counter. When you scan the QR code you will be directed to a web page on your smart device where you can pick the service you require. Once the service is selected you are placed into the appropriate queue, just as if you were handed a ticked from the reception counter.
You can monitor your place in line from your device. You will see your place in the queue updated as tickets are called and be notified when it is your turn. This will free you to wait outside the lobby or in your vehicle.